Privacy Policy

1. Introduction

Qubic Mind ("we," "us," or "our") is committed to protecting the privacy and personal data of individuals who interact with our services. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, use our services, or contact us.

This policy applies to all visitors, clients, and prospective clients of Qubic Mind. Our office is located at 42/7 Ratchadaphisek Road, Chatuchak, Bangkok 10900, Thailand. For questions about this policy, please contact us at privacy@qubiceas.

2. Data We Collect

We may collect the following categories of personal data:

Information you provide directly: When you submit a contact form, send us an email, or engage with our services, we may collect your name, email address, phone number, company name, and the content of your message.

Information collected through technology: When you visit our website, we may collect technical data such as your IP address, browser type, device type, pages visited, and time spent on our site. This data is collected through cookies and similar technologies (see our Cookie Policy for details).

Information from third-party services: We may receive data from analytics providers such as Google Analytics, which helps us understand how our website is used.

3. How We Use Your Data

We use personal data for the following purposes:

To respond to your inquiries and provide the services you request. To communicate about projects, proposals, and follow-up consultations. To improve our website, services, and the way we present information. To comply with legal obligations under Thai law, including the Personal Data Protection Act (PDPA). To send relevant updates about our services, but only if you have given consent to receive such communications.

Our legal bases for processing include: your consent, the performance of a contract or pre-contractual steps, our legitimate business interests, and compliance with legal obligations.

4. Data Sharing

We do not sell or rent your personal data. We may share your information with trusted service providers who assist in operating our website and delivering our services — such as hosting providers and analytics platforms. These parties are required to handle your data in accordance with this policy and applicable law.

We may also share data when required by law, court order, or regulatory request.

5. Data Protection Measures

We take reasonable technical and organizational steps to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access restrictions limiting data access to authorized personnel, regular review of security practices, and secure data storage using reputable hosting providers.

In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected individuals and the relevant authorities as required by Thai law.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy. Contact form submissions are typically retained for up to 24 months. Client project data is retained for the duration of the engagement plus 36 months. Website analytics data is retained for up to 26 months. After the retention period, data is securely deleted or anonymized.

7. Cookies

Our website uses cookies to enhance your browsing experience and collect usage data. For a detailed explanation of the types of cookies we use, how to manage them, and your choices, please visit our Cookie Policy page.

8. Your Rights

Under Thailand's Personal Data Protection Act (PDPA), you have the following rights regarding your personal data:

Right of access: You may request a copy of the personal data we hold about you. Right to rectification: You may ask us to correct inaccurate or incomplete data. Right to erasure: You may request that we delete your personal data, subject to legal retention requirements. Right to data portability: You may request a machine-readable copy of your data. Right to object: You may object to certain types of data processing, including direct marketing. Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at privacy@qubiceas. We will respond within 30 days of receiving your request.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any external site you visit.

10. Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from minors. If we learn that we have inadvertently collected data from a person under 18, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically.

12. Contact Information

Data Controller: Qubic Mind

Address: 42/7 Ratchadaphisek Road, Chatuchak, Bangkok 10900, Thailand

Email: privacy@qubiceas

Phone: +66 2 513 4689

If you believe your data protection rights have been violated, you have the right to file a complaint with Thailand's Personal Data Protection Committee (PDPC).