What Our Clients Say
Honest feedback from organizations across Thailand who have worked with us on AI consulting engagements.
Back to HomeClient Testimonials
Warunee Chaiyaporn
Operations Manager, Bangkok
We had been talking about predictive analytics for years but never found the right partner to actually make it happen. Qubic Mind walked us through the entire process without rushing us. The dashboard they built is now something our team checks daily — it's genuinely useful, not just a showpiece.
February 18, 2026
Somchai Phanich
IT Director, Chiang Mai
The data readiness assessment helped us understand exactly where our gaps were. It wasn't just a list of problems — they gave us a clear improvement plan that our internal team could follow. One minor note: the report could have included more visual summaries, but overall the engagement was well worth it.
February 25, 2026
Kanokwan Theerakul
Customer Service Lead, Bangkok
Our chatbot went from a basic FAQ tool to something that actually resolves customer questions. The Qubic Mind team spent real time understanding our most common inquiries and built conversation flows that feel natural. We've seen a noticeable drop in repeat calls since it launched.
March 2, 2026
Piyapong Tanarat
CFO, Nonthaburi
What I appreciated most was the honesty. During our initial call, they told us we weren't quite ready for a full analytics platform and recommended starting with a readiness assessment instead. That kind of candor is rare in this industry. We've since moved forward with the analytics build, and the whole process felt well-sequenced.
February 12, 2026
Naruemon Lekavanichkul
HR Director, Samut Prakan
We used their conversational AI service to build an internal HR assistant. It handles onboarding questions, leave policies, and IT troubleshooting basics. The integration with our existing HR platform was smooth, though the testing phase took slightly longer than expected. Still, the end result has been a real time-saver for our team.
March 5, 2026
Anan Srisuk
Logistics Manager, Rayong
The predictive model they set up for our supply chain has already helped us reduce overstock in two product categories. The training sessions were practical — our analysts can now adjust parameters on their own. Solid, no-nonsense consulting.
February 28, 2026
Success Stories
Manufacturing Firm — Bangkok
A mid-sized manufacturing company was relying on spreadsheets for demand forecasting. Their planning team spent most of their week manually compiling data from three different systems, leaving little time for actual analysis.
We conducted a data readiness assessment first, then built a predictive analytics dashboard that consolidated their three data sources into a single view. The team was trained on how to adjust forecast parameters independently. Total timeline: 12 weeks across both phases.
Reporting time dropped by roughly 60%. The planning team now spends the majority of their week on analysis rather than data gathering. Overstock levels in their top product line decreased by 18% in the first quarter after launch.
Hospitality Group — Phuket
A hotel management group was receiving hundreds of inquiries per day in multiple languages through their website, email, and social channels. Their customer service team was struggling to respond within acceptable timeframes.
We designed a conversational AI assistant that handles the most common inquiry types — booking modifications, amenity questions, and local recommendations — in Thai and English. The assistant was integrated with their existing booking platform and trained on six months of historical inquiry data.
The assistant now handles approximately 45% of incoming inquiries without human intervention. Average first-response time improved from 4 hours to under 2 minutes for handled queries. The customer service team can now focus on complex requests that need a personal touch.
By the Numbers
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42/7 Ratchadaphisek Rd,
Chatuchak, Bangkok
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